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IT Management Support Services

IT Consultancy

Over the years, Shadi Systems has evolved into an advanced solutions provider, focused on servicing customers and creating value through long term relationships that we build.

We strive to deliver more efficient, effective and relevant quality services and solutions tailored to the increasingly complex demands of organizations, in order to boost productivity of operations and to maximize value for our customers.

Shadi Systems also strives towards technology that provides a real advantage to a business. The most powerful connection that a business can make is through all its stakeholders. Shadi Systems binds together business and technology.

Let us handle your IT

we grew quickly in IT consulting and IT outsourcing, assisting small and medium sized businesses with their IT support and IT management needs acting in a virtual CIO role as your trusted adviser. Extended the portfolio through strategic partnerships to cover IT infrastructure and network implementation, business management tools, applications, and security solutions.

We help organizational and business stakeholders to improve performance, increase effectiveness, reduce costs and achieve desired goals and objectives.

As your trusted team and coach, we bring in values that are reliable and fitting to your strategic development.

Our Outsourcing Solutions offers services in the following areas: -

  1. IT Management Support Services
  2. Infrastructure Network & Security Services
  3. System administration
  4. Database administration
  5. VoIP Systems (Implementation & Administration).
  6. E-mail Solutions (Implementation & Administration).
  7. Queue System (Implementation & Troubleshooting).
  8. Video Surveillance Systems.
  9. Biometrics and Access Control Systems. (Implementation & Administration).
  10. IT Consultancy Services.

IT Management Support Services

With the IT Management Support Services, you can rely on Us to act as your external IT Department, letting you focus on the core functions of your business, while we handle your IT Infrastructure, Network Systems and Solutions, integrate your Business Applications to maintain the efficiency of workflow, provide periodic IT Consulting Services to align your business strategy with the suitable technology options, and become your IT Help Desk partner, with a team of professionals dedicated for IT Help Desk Services, providing top IT Remote Support within your working days.

Infrastructure Network & Security Services

IT infrastructure and Network Solutions

  • IT and network infrastructure design and set-up.
  • Network administration.
  • Data center and server room building.
  • NAS and SAN storage implementations.
  • Virtual desktop infrastructure implementation.
  • Network and Servers Virtualization.
  • Data management and data migration.
  • Cloud infrastructure.

Security Solutions

  • End Point Protection
  • Advanced Threat Analysis
  • Identity and Access Management
  • Database Security
  • Network Security
  • Server Security

System administration

System Administration services provides installation, management, and support for servers running the Linux and Windows operating systems. Services include system and software installation, configuration, management, patching, backups and recovery planning, and troubleshooting and responding to incidents.


  • System Installation and Upgrades
  • OS and Application Patching
  • Performance Analysis
  • System and Application Monitoring and Alerting
  • Security Management and Firewall Configuration
  • Backup Assurance, Recovery
  • On-call emergency system restoration support
  • Remote management

Database administration

  • Installation, configuration and upgrading of Database server software and related products.
  • Evaluate Database features and Database related products.
  • Establish and maintain sound backup and recovery policies and procedures.
  • Take care of the Database design and implementation.
  • Implement and maintain database security (create and maintain users and roles, assign privileges).
  • Database tuning and performance monitoring.
  • Plan growth and changes (capacity planning).
  • Do general technical troubleshooting and give feedback.
  • Database recovery.

VoIP Systems (Implementation & Administration)

We can Implement and manage your own VoIP systems, as we offer a variety of different VoIP systems Support such as: -

  • Cisco VoIP
  • Fortinet VoIP
  • D-Link VoIP
  • Asterisk (open source) – Elastix

E-mail Solutions (Implementation & Administration)

We install and manage multiple solutions for your company's internal email systems, which helps the company to document all important correspondence and documents, and keep them for long periods, for example:

  • Microsoft Exchange Server
  • MDaemon Mail Server

Queue System (Implementation & Troubleshooting)

We Offer administration of any kind of Queue management Solution

Such as:

  • Kiosk Ticket Dispenser
  • standard Ticket Dispenser
  • Queue LED main multimedia display Networks.

Video Surveillance Systems

Installation and maintenance of security services. Systems are designed to suit client requirements. As we specialize in Surveillance systems, our in-depth understanding of the latest technology has enabled us to design the systems that better meet our customers' needs.

We Support many surveillance brands:

  • HikVision
  • EuroVision
  • HiSharp
  • Axis
  • Honeywell
  • Samsung
  • D-Max
  • Dahua
  • HD-Pro
  • HST
  • Convoy
  • Sony
  • Panasonic
  • Green
  • Vivotek
  • CPPlus
  • UNV

Biometrics and Access Control Systems. (Implementation & Administration)

We manage and install many kinds of Biometrics and access control systems

according to business needs.

IT Consultancy Services

We offer IT Consulting Services in the following areas

  • IT Transformation
  • Requirement analysis and solution design
  • IT budgeting and plan.