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SMART HOSPITAL Solution



OVERVIEW

Not only are lives saved through remote monitoring but medical resources can be maximized to focus on essential care rather than routine.

Smart Hospital®: goes beyond advanced Hospital Information Systems and includes significant additional integration between information technologies and medical technologies such as patient beds, surgical equipment, nurse call and communications systems, mobiles, wireless technology, tablet PCs, pocket PCs and medical imaging technologies……..etc. This solution is the result of Shadi Systems fully realize to hospital’s latent potential for delivering higher quality care in increasingly efficient ways through the use of information technology and process redesign.

Solution Architecture


Smart Hospital covers the entire financial needs in any hospital, as it provides the traditional financial modules such as: General Ledger, Payroll and Cost accounting. The additional and the unique modules in Smart Hospital Solution will track the patient -from the financial aspect- from the minute he enters the hospital until he leaves.

When any medical transaction -that is related to the financial department- is performed for a certain patient, the financial modules in Smart Hospital Solution will automatically add the required amounts to the Patient’s account and generates the patient bill. For example; when a test lab is performed, the test’s costs are added automatically to the patient account. The same for the stock control, when an item is used during a surgery; it will be added automatically to the patient bill as a cost of performing the operation. In the same time, when an item is selected to be used in the operation it will be automatically deducted from the available stock; so stock supervisors will need to press on few buttons only to get the actual status of any item at any time.

The financial modules in Smart Hospital provides advanced financial reports useful to be used to support decisions and strategic actions, with a button click a complete statistical report will be generated about the costs of implementing the cardiac center in the hospital for example, analysis of the resulted statistics could be achieved easily depending on the clear representation of data and elements.

To handle the financial issues related to items in the pharmacy or the operation rooms, the barcode recognition was enabled in Smart Hospital. Each item should have an ID; when any item is selected to be used or sold it should first scanned with the barcode scanner. The entire process will take less than a minute and it will safe a lot of time spent in entering items information and details manually. This process is related to the financial department because it reflects on both the stock control and the patient bill.

The Financial Modules in the Smart Hospital Solution

  • General ledger
  • Inventory control
  • Purchasing
  • Personal and payroll
  • Assets management
  • Cost accounting
  • Customers’ accounts
  • Account payable and account receivables
  • Repots Generator
  • Patient bill
  • Ordering system


From our experience in working with hospitals and doctors in the region, we’ve noticed that the three levels of management were not covered completely in any Hospitals Management Information System; Smart Hospital provides complete coverage for the three level of management: Upper Management, Middle Management and Supervisory Management through the Administration modules integrated in the solution.

Like in the financial modules, generated reports and statistics are available for managers and supervisors to support the decision making regarding the administrative issues. Managers can determine the level of occupancy for a specific period, room type or for a certain department. Also, Smart Hospital is designed to provide complete interaction with employees and hospital members, the solution was designed to support managers and supervisors to get the best performance from the employees and the medical staff. Using this solution, supervisors will be able to schedule shifts, generate doctors and operations schedules, report and distribute employees’ tasks, provide alerts for uncompleted tasks and distribute documents, regulations and requests.

Smart Hospital provides managers and supervisors with the ability to monitor the daily work remotely from anywhere using the Pocket/Tablet/Laptop devices through the internet. This operation is highly secured and provides reports and notifications about the main administrative issues in the hospital.

The Administrative Modules in the Smart Hospital Solution

  • Documents Management
  • Tasks Management
  • Upper management reports
  • Middle management reports
  • Supervisor management reports


The medical side is covered professionally in Smart Hospital, our continuous interactions with doctors and medical specialists and with the number of challenges we’ve faced during the implementation of the complete Hospital Information System we were able to build a strong modules designed especially for medical purposes.

The Medical Modules in the Smart Hospital Solution

  • Reservation
  • Operating room
  • ICU
  • IVF
  • Blood Bank
  • Out patient
  • Nurse stations
  • NICU
  • Lab
  • Radiology
  • Pharmacy
  • Medical Records
  • Emergency
  • ADT
  • Medical Reports

the traditional patient medical record consists of:

  • Medications
  • Disposables
  • Operations
  • Doctor notes and orders
  • X-rays, ultra sound, CT scan, …... etc
  • Lab results
  • Services

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- Enable doctors and professors to enter data in the point of care (POC) by using pocket/tablet devices.

- Use of Tablet PC to help doctors to enter data using handwriting.

- Connectivity with the Medical Equipments to receive X-Ray and lab results instantly.

- Simple to use medical sheets to allow doctors to enter diagnosis information much faster .

- The complete Electronic Medical Record is implemented successfully as all information and data are entered electronically and real time.

- Patient information are always available because they are electronically saved in a reliable storage.

- Medical sheets could be customized according to the doctor request.

- According to the recognized International Standards like: NHDD, HL7 and ICD10.

- Reliable schedule generator for doctors’ shifts, patients’ visits, nurses’ shifts, operations’ schedules … etc

- Monitors the performance of employees and medical staff through Task Management modules.

- Tasks Management Features: Tasks distribution – Alerts about new tasks – Alerts about uncompleted tasks – Notifications for completed tasks –
Tasks History - Forms and Templates for regulations, warnings and requests.

- Medical Archiving System Features: convert old medical data to be used with Digital Hospital Solution – archive all files (text, video and sound)
in the working folder – high security to protect the archived data – receive data directly from the connected medical equipment and archive them
– automatic back up tasks.

- Complete control on the financial tasks inside the hospital.

- Items are added automatically to the patient’s bill to be generated in no time when requested.

- Powerful stock control that monitors the usability of each item.

- Greate use of barcode options to select the required data automatically by scnanning the item only.

- Complete Financial reports.

- Access to the data remotly from any place -outside the hospital or outside the country- thorough the internet.

- Powerful reports generator for upper-middle and supervisory management.

- Statistics and Reports about hospital performance, departments performance and employees performance.




SCALABILITY

Smart Hospital® is scalable from the size to the scope of implementation; it could be implemented in small and larger hospitals, general and specialized hospitals. Smart Hospital® scalability is proofed by live sites.

Cost Of Ownership
Smart Hospital® is originally designed for easy implementation, easy administration and affordable infrastructure; this was proofed through the hospitals that are running the solution where the human resources needed for system administration is minimal.



Benefits

Benefits of Hospitals Digitization

The Smart Hospital Solution has a significant role to play in any patient safety by reducing order transcription errors and by improving legibility of orders
Improved availability of patient information by eliminating paper charts and replacing them with electronic patient record contributes to patient safety
- Improved clinical knowledge management leading to ideal investigation strategies or pharmacological remedies
- Increased patient satisfaction, as patients are not asked the same questions repeatedly, if their records are electronic.
- Increasing competitive advantage
- Physicians and nurses are increasingly attracted to the smooth and effective operational environment that effective automation can offer.
- Improved physician recruitment and retention.
- Transactions are shifted from manual to electronic, making communication less expensive, faster and more accurate.
- Effective deployment of electronic patient records dramatically improves the amount of time staff spend hunting for clinical information.
- Nursing handovers shortened significantly
- The enabled scheduling system enables reductions in wait times, for patients and staff.


Challenges

Challenges in transforming hospitals from Paper to Paperless

To transfer the entire traditional medical record to Electronic Medical Record we have faced a number of challenges, below are some of what we’ve faced and how we’ve passed them:

    Challenge

    Doctors do not have the time to enter diagnosis information, orders and notes to the Personal Computer!

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    Solution

    Doctors and medical specialists were always isolated from the IT solution in any hospital, the reason for that is that doctors are always busy and they need to check the maximum number of patients while they are in the hospital. So they are always busy and they find it impossible to be restricted to return to the PC every time they examine a patient to enter the diagnoses information or any other medical data. Also, it was impossible to ask doctors to return to the same traditional PC to add a note or remark during his discussion with the patient.

    Smart Hospital provides the ultimate solution for doctors, utilizing the wireless technology and the tablet/pocket devices in Smart Hospital is the safest bridge for doctors to across to the Gap technology and be part of the digital solutions.

    With Smart Hospital:

    - Busy doctors can use portable Tablet devices to move freely in the hospital or clinic

    - Doctors will be able to enter data in the point of care (POC) using the tablet’s pen as if the doctor is writing on a regular paper

    - Doctors also will be able to monitor the entire medical report for a certain patient through the tablet screen and without the need to have a full paper folder transferred from a place to another

    - Doctors will be able to add notes and remarks instantly to the Patient Electronic Medical Record during his discussion with the patient using the tablet

    - X-rays and labs tests will be viewed through the tablet easily and could be showed to the patient as well which will extend the patient trust in the doctors’ knowledge.

    Challenge 2

    Some nurses may not have the required experience to deal with Personal Computers!

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    Solution

    With Smart Hospital, nurses do not have to be highly skilled in using computer systems, the user interface is very simple and all the options and commands are available clearly on the screen.














    Challenge 3

    It is very hard for nurses to enter the required data like the medicines data accurately each time any medicine is giving to any patient!

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    Solution

    It is true that nurses will find it very difficult to enter the data into the system of the medicine before delivering it to the patient, the same for disposables and items used during operations.

    Smart Hospital use an easy way to enter the used item data to the system through utilizing the barcode, nurses will only need to scan the item before delivering it and all the required data will be added automatically to the selected forms.









    Challenge 4

    It is difficult to scan X-rays and lab results to the system and add them to the electronic medical record!

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    Solution

    Correct, that’s why Smart Hospital is designed to be connected to the medical equipments to receive the data –X-rays and lab results- electronically and add them to the patient’s medical record without the need to have the results printed then scanned again to the system.














    Challenge 5

    Hospitals have a concern that the medical equipments they have are old and could not be connected to Smart Hospital!

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    Solution

    Because of our experience in dealing with large hospitals and different medical equipments, we mostly find a way to force the medical equipments to send the resulted data automatically to Smart Hospital.















    Challenge 6

    IT managers and technical engineers in the hospital have a concern that videos of operations and sound notes could not be saved easily on the computer because they will need huge space and it will need more power to handle all the saved files.

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    Solution

    Well, all files could be saved easily in Smart Hospital because video and sound files are compressed to reduce the file size... so all files will not take much space. Also, with MS SQL server and Windows Operating System, it is very easy to handle huge amount of data smoothly, some of our customers are 500 beds and we handle all their data without complains.












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